Clairity, Congruency and Consistency

Clarity, Congruency and Consistency

I don’t remember the last time that three words resonated so well.

Clarity, congruency and consistency are the three words that riveted my attention when Mark LeBanc described the secrets of small business success.

Mark LeBlanc is a specialist in growing your small business. He’s been helping small business grow for over 15 years.

Let’s look at his three C’s.

Clarity

What business are you in? Can you state that is one clear sentence that makes sense to even your grandmother? Clarity leads to focus in your marketing and selling. Clarity helps you decide what business to accept or reject. Clarity helps you save time and money. Clarity helps you leverage your resources.


Congruency

Are you doing what you said you would do? Are you practicing the values you said you would? Are you sending the same message to your staff and suppliers that you want to send to your clients? Are you allowing policies that abuse your clients, staff or suppliers? Are you hiding some inconvenient truths?


Consistency

Are you the same person no matter what? Are you following systems? Are you the same when you think no one is watching? Do you create a good process only to quit when you get bored?


Mark LeBlanc is 2007/08 president of the National Speakers Association, NSA.


George Torok

Host of Business in Motion

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